Vionut Support

For help with Vionut, email marka@vionut.com.

Please include your device model, iOS or Android version, Vionut version, the feature you were using, and a short description of what happened. Do not email passwords, payment-card details, medical records, or private food/progress photos.

Food analysis

• For manual or voice entry, describe the food and approximate amount, then review the result before saving.
• Photo analysis requires camera or photo-library permission and an internet connection.
• AI nutrition values are estimates and may be inaccurate. Vionut is not a medical service.

Apple Health and permissions

On iPhone, Vionut can read steps and active energy only after you grant Apple Health access. You can change access in the Health app or iOS Settings. Camera, microphone, speech, photo-library, and notification permissions can also be changed in iOS Settings.

Subscriptions

Manage or cancel an iOS subscription in App Store account settings. Use “Restore purchases” inside Vionut after reinstalling or moving to another iPhone. Deleting Vionut or your Vionut account does not cancel an App Store subscription.

Account and data deletion

Open Profile in Vionut and choose “Delete account” to request deletion of the account and its associated Vionut cloud data. If you cannot access the app, contact us from the email address associated with the account.